The judges recognised ROL Cruise’s people-first approach, which has helped the business achieve a 98% staff retention rate while continuing to grow. Since becoming employee owned in 2024, the company has strengthened its investment in employee wellbeing, training and long-term career development, with 146 employee co-owners now sharing in the company’s success.
Rosie Cairns, CEO of ROL Cruise, said: “Winning the ‘Best Agency to Work For – Medium’ is incredibly special because it recognises the team who make ROL Cruise what it is. Becoming employee owned reinforced something that we have always believed; that when you invest in your people and create a culture where everyone feels valued, success naturally follows. This award belongs to each and every one of our co-owners, whose passion, expertise and loyalty continue to deliver exceptional experiences for our customers, every day. Thank you.”
The latest recognition adds to a growing list of achievements for the Colchester-based business, which was recently ranked as the UK’s second Best Company to Work For overall by Best Companies, alongside being named the number one employer in the hospitality and leisure sector.
The Travel Weekly Agent Achievement Awards are among the travel industry’s most respected accolades, recognising excellence across agencies throughout the UK.
Founded in 1995, ROL Cruise has grown to become one of the UK’s leading independent cruise specialists, known for its high levels of repeat business, award-winning customer service and strong focus on employee ownership and workplace culture.
