NEW ROLE HELPS CUSTOMERS UNDERSTAND SOFTWARE BENEFITS

A Suffolk business which creates award-winning company secretarial and formations software has strengthened its in-house team to enhance the online information and support it provides to its expanding customer base.

Ipswich-based Inform Direct has appointed David Hill as Content Specialist with responsibility for researching and crafting practical and informative articles that address company secretarial issues, making the company the go-to place to obtain clear and concise explanations of complex topics.

In his previous positions, David led product marketing for a mobile software consultancy in Brighton and an educational software developer in Norfolk, in both roles focusing on bringing the benefits of software to the fore through an in-depth knowledge of users’ needs.

David says: “I am really enjoying the constant challenge of communicating sometimes complex topics in easy-to-understand prose, researching company secretarial subjects in fine detail and fact-checking everything before, during and after writing it.

“I have a whole team of experts to consult at Inform Direct HQ and they always give me the best answers they can. I also help to keep their previously written articles fresh. There’s lots of variety too and every day brings a new topic to research and write about.”

John Korchak, Operations Director added: “We are delighted to welcome David to the team and already benefitting from his excellent contributions to the content we provide for our customer base. It’s an important part of our commitment to supporting users of our software which we know is appreciated.”

Image: David Hill, Inform Direct

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