The power of spirit in an age of upheaval

By Mark Hinds, Charles Stanley Norwich
As wealth managers, we are privileged to walk alongside clients through the cycles of markets, life and legacy. But just as investment portfolios require resilience, so too do people, businesses and communities – especially in a world increasingly defined by disruption.
Published in UK Director Magazines Spring | Summer 26

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Determined to drive social mobility

By Ruth Burrell, Howes Percival
Social mobility helps to unlock the skills and talent that businesses need to thrive. At Howes Percival, we have plans to boost social mobility across our regions, and we believe other businesses should consider doing the same.
Published in UK Director Magazines Spring | Summer 26

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Do your clients know you? Or just your logo?

By Scott McKay, Focal Point Digital
Most businesses believe they understand their customers. After all, they speak to them every day, they read the emails and they watch the sales figures. But there is a critical difference between talking to customers and understanding what they truly think and feel about your brand.
Published in UK Director Magazines Spring| Summer 26

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The art of debt recovery without burning bridges

By Ronda Jackson, Jacksons Credit Recovery Services Limited
After 25 years of continued professional development with the Chartered Institute of Credit Management, I’ve learned that the most effective debt recovery isn’t about intimidation – it’s about preservation. At Jacksons Credit Recovery Services, we’ve built a business that collects over £2m annually while maintaining the relationships our clients value most.
Published in UK Director Magazines Spring | Summer 26

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Growing with placemaking and personality

By Adam Goymour, The Goymour Group
Goymour Properties Ltd, the parent company of The Goymour Group, will be celebrating its centenary in two years’ time – a journey spanning four generations of the Goymour family.
Published in UK Director Magazines Spring| Summer 26

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A Director’s story: Hayley Leech, Indigo Swan

Hayley Leech is Finance & HR Director and Co-Owner of Indigo Swan, an award-winning energy consultancy helping businesses buy and manage energy better.
In an industry that isn’t required to regulate itself, Indigo Swan does. And as the Co-Owner responsible for both the finances and the people of a 24-strong team, Hayley is a big part of why it succeeds.
Published in UK Director Magazines Spring | Summer 26

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Leading with a passion for people and learning

By Rachel Mattia, MAD-HR
When we talk about leadership, it is easy to focus on strategy, structure and skills. Yet in our work as an HR and L&D consultancy, we consistently see that what truly sets effective leaders apart is something less tangible but far more influential: spirit.
Published in UK Director Magazines Spring| Summer 26

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Lead Interview: Mark Baker

Co-Founder and Director, CIM Signs & Graphics
Our lead interview in the Spirit issue of Norfolk Director business magazine is Mark Baker
Published in UK Director Magazines Spring | Summer 26

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Spotlight on Michelle Denny

Managing Director, Michelle Denny Recruitment Consultancy
Michelle shares with us her plan B as a career option and the one luxury she can’t live without
Published in UK Director Magazines Spring | Summer 26

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Putting the human connection back into IT

By Billy Brundle, TwoPointZero IT
When my business partner and I started TwoPointZero IT nearly 11 years ago, it was because we had an idea about how to do what we do – but better. Because IT is a mystery to a lot of people!
Published in UK Director Magazines Spring | Summer 26

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